Pronto - Center Solutions App

Frequently Asked Questions

What is the Pronto app?

The Pronto app is designed to help your employees notice and fix issues going on at the bowling center.

Access to the Pronto app is provided as a complimentary feature to centers with Sync and an active Crown Advantage Gold or Platinum subscription with us.


What does Pronto do for me / my center?

The Pronto app is designed to:

  • Notify an employee when there is a notification or error from a pinsetter machine.
  • Provide troubleshooting information on resolving the notification.
  • Track notifications so a facilities manager can use it to understand how the machines are performing.
  • Record and store any information recorded by a staff member that pertains to the machines.

When / Where is Pronto available?

At this time, Pronto is only available for centers with the following pinsetter types:

  • Brunswick Boost ST
  • Brunswick GS - NXT
  • DuckPin Social
  • Original StringPin

Development of the Brunswick Pronto app is on-going and we intend to add support for additional pinsetter types but further details are unable to be provided at this time.


Center Management Onboarding 

If you want to get started with the Pronto app, the video below provides instructions on the following:

  • Adding New Users for Pronto at your Center
  • App Overview

Follow the instructions in the video and feel free to reach out if you have any questions

Employee Onboarding

If you want to get employees onboarded into the Pronto app and show them how to use it, this video will teach your employees how to use the app.


Downloading Pronto

The QR codes below will direct you to download the Pronto app from the Google Play Store (Android) or the Apple App Store (iPhone / iOS).

Android (Google Play Store)

Scan this QR code with your phone to download the app or click the button below.

Pronto App QR Code (Google Play Store)

https://play.google.com/store/apps/details?id=com.brunswick.pronto

iOS / iPhone (Apple App Store)

Scan this QR code with your phone to download the app or click the button below.

Pronto App QR Code (Apple App Store)


https://apps.apple.com/us/app/brunswick-pronto/id1624692689