Sync Solus 4.1 - Change Fiscal Date

For centers needing to retroactively enter in transactions from a previous fiscal date, Sync Solus 4.1 introduces the new Change Fiscal Date feature.

This feature allows you to temporarily set the fiscal date in Desk to a previous fiscal date and then complete a sale or refund transaction. While this may sound similar to the Time Warp functionality, these are 2 very different functions.


  • This feature is role-controlled and the ability to use it should be given ONLY to specific trusted, high-level employees as this feature can be used to adjust previous financial data and should be used very carefully.
  • This feature is NOT available in regions with certain fiscalization or black box fiscal requirements.
  • Once a transaction is completed using the Change Fiscal Date feature, the transaction will immediately be ran through End Shift and alter the transaction records for the selected date.
    • Sync Desk will automatically return to the current date/time after the transaction is completed.

    • Any reports, exports, and/or journal data from that day that was previously used or uploaded will no longer be correct.

      If you are using Cloud Reporting, you will want to manually re-upload data for the selected date.

    • All changes/transactions are logged in the Audit Log for tracking and review purposes later.

Additionally, please be aware of the following:

  • The Change Fiscal Date feature can be used for a Sale or Refund transaction.
    • Sale transactions allow you to use Accounts (with a Credit or Debit), Banking Items (Pay In, Pay Out), or products and packages.
      • If you ring up a Bowling product/package, the selected lane(s) will be issued when the transaction is completed.
  • The Change Fiscal Date feature does not allow you to change to a date or time in the future.
    • While the POS is using the past fiscal date, the availability of products and packages is based on the selected date/time.
  • If you look at the transaction later from Office (View Transactions), the Open Date will be set to the selected fiscal date/time. However the Closed and Ended Date will reflect the date/time the transaction was actually completed.

Changing the Date/Time in Desk

  1. Open Sync Desk and log in.
  2. Click Menu.
  3. Click Change Fiscal Date.
  4. In the Change Date/Time window, use the controls provided to set the desired time and date.
  5. Click OK.

While in this mode, Desk is displayed with a magenta accent color.

From this point, you can now ring up a transaction as you would normally within the constraints explained previously.


Changing the Date/Time in Desk (to Normal)

Once a transaction is completed or cancelled, Desk will automatically return back to the current date/time automatically.

However, you can also do this yourself manually:

  1. Click Menu.
  2. Click Use Normal Time.

Sync will return back to the normal fiscal date/time and the UI will return to its normal color.


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