Receiving Processed Funds in a Bank Account

You will receive funds from transactions via Sync Pay’s processing and reconciliation process. The funds deposited have already had any required interchange or fees deducted, so is no requirement for invoicing at the end of the month between entities.

Adyen’s processing structure makes funds available 48 hours after the payment is captured in the Sync Pay system. Most Sync systems will capture the payments/transactions at 3 a.m. the day after the transaction occurred, as this aligns with common business practices. See the chart below for when funds and data will be available with Sync Pay.

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Definitions

  • Sync Fiscal Day - The business day that the transaction was completed in Sync.
  • Payment Captured - Payments are captured in the early morning, the day after the Sync Fiscal Day.
  • Data Visible in Payments Site - The day the reporting data appears about Sync Pay transactions in payments.brunswickcloud.com.
  • Funds Transferred to Bank - The day the funds are expected to appear in the bank account. Funds may be transferred to the bank later in the cases of some bank holidays.


Reporting & Reconciliation

Centers will find the reporting with Sync Pay similar to integrated payments options, with the ability to quickly reconcile sales performance with the associated payments. This section is also covered in greater detail in Sync Pay - Sales & Fiscal Reporting.

  • Sync Reporting. Centers will use the Sync Reports to measure overall sales performance. The primary report to review is the Payment Card Detail Report.
    • This report shows gross credit card sales.
    • This report should be compared to the Store Deposit Report available in payments.brunswickcloud.com to make sure all the amounts match.
  • payments.brunswickcloud.com (Payments site) – This is the primary site to review overall processing results from Sync Pay. Important reports on this site are:
    • Store Deposit Report. This report gives a day-by-day rollup of the deposits sent to the center’s bank account. This aggregates the various deposits (deposits from multiple days can be combined into a single bank drop) into a more easily understood break down of the bank deposits. Use this report to verify the deposits listed on the Store Deposit align with your bank account deposits and your Sync Payment Card Detail Report.
    • Store Summary. This report gives a day-by-day view of the payments that were processed, their fees associated, and breakdown of the card type. This report is used to understand the types of cards and the fee structure associated with those transactions.
    • Reconciliation Report. This is a comparison report that compares Sync transaction details to the Sync Pay processing. The purpose of this report is to enable you to track payment back to individual transactions.
      • This report connects the specific transaction in Sync to the specific payment event in Sync Pay.
      • The list is for specific Fiscal Dates.
      • Discrepancies can be quickly identified and then researched within the Sync Office system.
      • Use this report to identify transactions missing between the Payment Card Detail Report and the Store Summary. Once identified, use View Transactions in Sync Office to investigate more about the issue with the transactions in question.

What reference or description will appear on the bank statement?

  • For the merchant - Brunswick Bowling Products. 
  • For the customer, there is a Shopper Statement that is configured by the centre during onboarding.