Spark Daily Spark Reboot Procedure

Daily Reboot Procedure for Spark. Recommended that the customer walks through daily reboot procedure prior to opening for the day.

1. When you arrive in the morning, there are a few things you must do to get Spark to work properly for the day.  This process takes about 15 minutes from start to finish.
2. First, select all the lanes that have Spark and hit more; spark control; turn on projectors. This will take about 15 seconds.
3. Select all the lanes that have Spark.
4. Select More; device control.  Display controllers is already checked. Add a check to tablets and spark.  Hit Ok.
5. Let those devices reboot completely.
6. Spark should give you all green “skittles” on the desk now. If you don’t have green after 5 minutes, follow the instructions above again for any pair that doesn’t have green. If after a second reboot you still don’t have green, call BTS as there could be another issue occurring.
7. At this point you should be able to put lanes into attraction mode.  To do this, choose the Spark lanes, more, spark control.
8. On this screen, you must choose the Spark Experience from the drop menu and then hit start mode.  Selected lanes should start playing videos on the lanes.
9. If you do this in the morning, you should not have any issues with Spark other than the normal PINPIX image quality dropping off during the day. 
10. The reboot process can be done at any point during the day by going back to step 3. (only reboot lanes that are currently not in use)